Frequently Asked Questions (FAQs)

About our Ingredients

What is an argan oil hair product?

We have many argan oil treatments, masks, and shampoo and conditioner products. Our argan oil treatment includes a lightweight hair oil mist to use on wet or dry hair. We also have an argan oil hair mask to use weekly in the shower to replenish damage hair.

What is argan oil?

Argan oil is a nutrient rich oil that comes from the kernels of Argan fruit. It is native to Morocco and found in cooking and beauty products. Learn more on our ingredients, like argan oil, see our ingredients page.

What type of argan oil is good for hair?

Argan oil is a common ingredient found in many beauty products. Our argan oil hair products are some of our top sellers and use high quality argan oil that has been certified by plant experts at the Royal Botanical Gardens, Kew.

How can I use Aloe Vera on my hair? Is Aloe good for hair?

Aloe is becoming a popular ingredient in hair care. We have an entire Potent Aloe colection of aloe shampoos, conditioners, aloe hair treatments and hair masks that are great for restoring essential moisture and health to hair.

Is coconut good for dry hair?

Coconut oil is a common DIY ingredient in home hair remedies. Our coconut collection features real coconut incorporated into a rich moisturizing shampoo, conditioner, and hair mask to help meet nourish away the frizz and replenish moisture.

About Safety & Sustainability

Is your brand cruelty free? Are all your products cruelty free?

Herbal Essences is a cruelty free brand, recognized by PETA as part of their global Beauty without Bunnies program. All products and ingredients are not tested on animals by us or our suppliers.

What is a sulfate free shampoo? What does sulfate-free mean? Is Herbal Essences sulfate free?

Sulfate free shampoos do not contain SLS, a common cleaning ingredient. Instead, sulfate free products use an alternative cleaning ingredient called a sulfonate. Both cleaning ingredients are safe and effective. Herbal Essences offers the choice of both sulfate and sulfate-free shampoos.

Are sulphates bad for your hair? What can I use instead of sulfates?

In well formulated products, sulphates are safe and effective for cleaning hair. Some people prefer sulfate free options which use a different cleaning ingredient called a sulfonate. Herbal Essences offers the choice of both sulphate and sulphate-free shampoos.

Hair Care Tips

How to use a hair mask? How to use an Argan oil hair mask?

Hair masks, like our Argan oil or coconut variants, can be easily added to any hair regimen. We recommend using the mask once per week when your hair needs some special care. A hair mask is used in the shower, applied just like conditioner… from length to tip. Let the goodness soak in for a few mins, rinse, and style.

How often should I wash my hair? What should I do on non-wash days?

Many people like the refreshing experience of a daily shower. Our products are safe for daily use and will leave your bathroom (and hair) smelling amazing. However, many choose to skip a wash, especially if your hair is not prone to becoming oily or weighed down with styling build up. We offer lightweight oil mists to freshen up dry hair with a boost of scent and shine if you skip your wash.

How do I get soft curls?

Soft curls start in the shower with the Aloe and Mango collection. The shampoo and conditioner will moisturize your curls. The perfect finisher - add Curl cream to the length of your strands and scrunch away to help with curl definition and protection.

Can I use oil as a leave in conditioner? Do I apply to wet or dry hair?

A hair oil and a leave in conditioner are different. Leave in conditioner are generally water based and use nourishing ingredients, including oils, formulated into the product. Oils tend to be just oils - a little harder to use and not ideal for all hair types. Our lightweight hair oil mist is the best of both worlds. This product has both a leave in conditioner and oil phase. Just shake to mix and spray away on wet or dry hair for the best of both worlds.

What does damaged hair look like? How do I keep my hair healthy?

Damaged hair is often described as feeling dry, unmanageable, frizzy and rough. On a microscopic level, we know that hair changes when it is damaged, resulting in the symptoms of damage. Healthy hair is the opposite. Healthy hair feels supple, detangles easily, feels and looks smooth. All of our bio:renew products have plant-based antioxidant helps protect hair from damage before it starts to keep it healthy.

Is Herbal Essences safe for color treated hair?

All Herbal Essences products are safe for color treated hair. In fact, our bio:renew products have a plant-based antioxidant that is known to help protect vibrant color! We recommend you try our Aloe and Hemp sulfate free collection as a color safe hair option.